
State Farm® Insurance Agent Patrick Buchanan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
janice musick
April 25, 2025
"Guinevere is very knowledgeable, helpful and professional!"
Tracy Stoloff
April 25, 2025
"Good service and follow up!"
"Thank you Tracy"
Lawrence Goelman
April 16, 2025
"Listened to my needs, worked with me and provided great service"
"Thank you Lawrence. We are here to help."
Parker Morris
April 1, 2025
"Ironically using this office for your insurance is a huge risk and liability! I am dumbfounded by my experience. The level of unprofessionalism, disorganization, and neglect occurring at this branch is hard to comprehend. I’ve been trying to work with the branch to solve an issue with my business policy for 10 months that has ultimately resulted in me having to frantically find another insurance provider last minute in order to keep my business operating. This has been due to the refusal of the representatives to return calls, return emails, look into issues, take accountability, etc. Certain representatives like Janet are clearly not equipped for or knowledgeable about the positions she holds and should not be working unsupervised. There’s been zero accountability taken by anyone at the branch for the massive mistakes made which will likely cost me hundreds if not thousands of unnecessary dollars. DO NOT USE THIS OFFICE."
J Bartolino
March 17, 2025
"I have been with State Farm for about 40-yrs and am happy with their auto and home coverage. I recently did an insurance review with Leslie in Hailey and was impressed with her knowledge and expertise."
"J thank you for your continued trust and support in us with your auto and home insurance"
jasmin muniz
March 10, 2025
"Stefani was very helpful on helping me answer questions i had on life insurance policy payments. Always super sweet and helpful!"
"Jasmin, so glad we could help with your life insurance. Thank you for your business."
LRO Bookkeeper
February 27, 2025
"Alek was a terrific sport with the laborious matters I had to straighten out. Thank you!"
"So glad we were able to help."
Heather R
February 18, 2025
"Amanda was so helpful, she helped me figure out my billing issue, review my life insurance and increase coverage on my house! State Farm is the best"
"We appreciate your business, Heather"
Fiona Harris-Ramsby
February 12, 2025
"I love this insurance company. They are always so helpful."
"We love our customers! Thank you Fiona."
Greg Smith
February 5, 2025
"She was very helpful and put things together quickly"
"Thanks Greg, So glad to hear we were able to help. "
Bill Griffin
February 4, 2025
"Tiffany was professional, knowledgeable and had excellent people skills. A great Can-do attitude always helps when researching insurance options!"
"Thank you Bill for your continued trust and servicing all your insurance needs"
Marc Abraham
January 21, 2025
"Guinevere and Kim from Patrick Buchanan with State Farm - stepped right in when I had a problem with my long time Insurance company, as they decided to stop providing coverage in this area - I couldn't be more pleased with the quick, efficient and friendly service I have since received."
"Thank you Marc! "
Anthonya Castillo
January 17, 2025
"Not a current member with State Farm, but going through a claims process with them and Amanda and Stephanie have been very helpful and amazing with explaining things to me. They are great to work with!"
"We are happy to help and one day have you as a customer."
Robert Lunte
December 26, 2024
"Tiffany was great. I liked the vibe of working with her. We completed a complex reorganization of all my policies and all went smoothly. Thanks, Tiffany!"
"Thanks Robert for your continued trust in us!"
dana orzel
December 19, 2024
"Leslie at State Farm is super helpful, timely, & all in all wonderful to work with!"
Sam Haynie
December 12, 2024
"Amanda was so informative and nice. She answered all my questions and had new quotes available the very next day."
"So glad we were able to help when you needed it most."
Stuart Gray
December 7, 2024
"Just completed a review of coverage with Janet, who is both friendly & super knowlegeable, steering me through a bundling process & saving me money ! Appreciate the attention to detail..."
"Thank you Stuart for continuing to trust use with your insurance and financial service needs."
LARRY BALL
December 5, 2024
"Guinevere from State Farm called and got me and my wife, a great policy for auto and home, and great customer service, we are happy to be with a respected and well known company for our insurance needs!"
"Thank you for your business Larry!"
Marie Fogli
December 2, 2024
"I, fortunately, do not often have the need to reach out to my insurance company. Recently I had no choice and found that the Hailey office has an excellent agent in Stefani. She is caring, professional, and really knows the business. Thank you!"
"Thank you for your review and continued trust in us."
Brian Champion
November 14, 2024
"We needed to file a claim recently with State Farm in Hailey, Idaho. This happened at a very stressful time for us (unrelated to the claim) but, of course, having to deal with a claim could have added to our stress. Fortunately Guinevere was there to help and she was patient and kind made process go smoothly. We are so grateful. Much thanks to Guinevere!"
"Brian, Glad we could offer a great experience."
G. Vernoy
October 17, 2024
"Alek was beyond incredible personally and tremendously knowledgeable. Was the Best!"
"Glad you had a great experience."
Jim Berry
October 14, 2024
"I've been very pleased with the service I've received from the Hailey, State Farm office and I also received five-star service from Stefani this past week!"
"It’s our pleasure Jim!"
Jon Winthrop
September 24, 2024
"Our family has been a State Farm customer for over 50 years, and Pat Buchanan’s office is a great State Farm office!! Amanda Anderson was awesome and easy to work with in helping us resolve a claim. The entire office staff is helpful, courteous and very professional at all times."
"Thank you Jon and we appreciate your continued trust in us."
Pilar Lindahl
September 20, 2024
"A professional service! She answered all my questions even the hypothetical ones. I called her three times and she was nice, patient and sweet."
"Thank you Pillar! We appreciate your continued trust in us."
d daynamcfly
September 20, 2024
"I love State Farm and it is wonderful to have individualized and speedy assistance from a real person! Thank you to Amanda for your help in settling our claim so quickly and easily."
"Thank you! We are here locally and 24/7!"