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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edward Christian

Edward Christian

July 13, 2026

5  out of  5
rating by Edward Christian
"I was having trouble getting on the State Farm site to sign in. Leslie at the Hailey office spent 1 hour along with phone help. Finally thru her persistence I can now access. I am 81 years old and have never used another company since my first policy in the 1960’s.THANKS to LESLIE😊😊"
We responded:
"Thanks for your long term trust and relationship. I know Leslie works hard to help customers and is very persistent."
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Kennedy Meyer

July 9, 2026

5  out of  5
rating by Kennedy Meyer
"Sharing my experience with Adriana Sanchez at State Farm. I recently moved and had Geico car insurance. I have never been in an accident, am a Veteran, and work from home five days a week. I don't drive much at all. My insurance through Geico was $90+ dollars a month, and I was unhappy with the constant rate hike. Even after I moved to an area with 450,000 LESS PEOPLE, my insurance through them somehow, went UP! The town I am in has less than 60,000 people. So, I met Adriana who got my rate down to $44 a month, saving me about $600 a year! I am very happy with State Farm, and Adriana, and highly recommend switching, as Geico is gouging their population, and Veterans, from my experience!"
We responded:
"Kennedy, thank you for your Service and trusting us with your insurance. As a fellow veteran, my team and I strive to serve our customers."
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Amen Veterinary Services M Amen

July 7, 2026

4  out of  5
rating by Amen Veterinary Services M Amen
"Recently I had concerns over conflicting information form State Farm Corporate. Patrick Buchanan reached out to discuss the issues and to understand my concerns. I appreciated his time and effort to do that.

It is comforting to know that your agent is aware of his clients and the client's concerns and insurance needs."
We responded:
"I'm glad we connected and addressed your concerns. Always happy to work with my customers and deliver on your insurance needs."
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Mary Buxton

June 22, 2026

5  out of  5
rating by Mary Buxton
"Stefani, an agent with Buchanan State Farm in Hailey, Idaho, is terrific. She has helped me more than once with long distance requests for specific details. She is thorough, patient, and always sounds like she has a smile on her face. Give her a call - you won't be disappointed."
We responded:
"Thank you Mary. Stefani is excited to help you with your insurance anytime!"
Profile photo of Dawn Milstead

Dawn Milstead

June 22, 2026

5  out of  5
rating by Dawn Milstead
"Stephanie was great to work with, she got back with me in a timely manner and was pleasant to speak too. If I need any more assistance I will definitely call her again."
We responded:
"Dawn, your review is so kind and thoughtful. Thank you for recognizing the hard work Stefani does."
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Luke Winter

May 22, 2026

5  out of  5
rating by Luke Winter
"This office has always been responsive and helpful. Leslie went above and beyond helping us with a complicated insurance issue."
We responded:
"Thank you, Luke for your kind review and recognizing the hard work, Leslie does. Thanks for trusting us with your insurance."
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Taryn Liggett

April 29, 2026

5  out of  5
rating by Taryn Liggett
"Agent Stefani was the best!!! Every time I reached out to her, she responded immediately. I’m gonna miss her and wish her only the best."
We responded:
"Thank you for this amazing review Taryn. We are thrilled you had a great experience with Stefani."
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Janet Parry

April 17, 2026

5  out of  5
rating by Janet Parry
"I am so happy with the service Stephanie gave me Patrick is very lucky to have her and I am grateful for both Patrick and Stephanie
She is so efficient and kind and made it so easy
And she is a delight to work with
Thanks
Janet Parry"
We responded:
"Yes! thank you, Janet. Very lucky to have Stefani on the Team. We appreciate your insurance business."
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Julie Brewer

April 11, 2026

5  out of  5
rating by Julie Brewer
"Kim was great to work with. She explained the changes to my policies and the options clearly and succinctly."
We responded:
"Julie, your kind review and business is appreciated, Thank you!"
Profile photo of William Pierpoint

William Pierpoint

March 18, 2026

5  out of  5
rating by William Pierpoint
"Outstanding job by Kim on a very difficult issue that others were unable to take credit for of. Great job Kim."
We responded:
"Thanks Bill for your long time support and trusting us with you insurance business."
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Christine Kraatz

March 16, 2026

5  out of  5
rating by Christine Kraatz
"Professional and service oriented! Made the process of dealing with car repair easy!!!"
We responded:
"So glad you had a wonderful experience. Thank you Christine"
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Brett Craig

March 12, 2026

5  out of  5
rating by Brett Craig
"Excellent experience with this office. Guinevere was delightful to work with and extremely competent and efficient! I am a State Farm customer with other polices and this experience was top notch!"
We responded:
"We’re so glad that you’re a State Farm customer with us and appreciate the five star review."
Profile photo of Mike & Mary Howard (m&m)

Mike & Mary Howard (m&m)

March 3, 2026

5  out of  5
rating by Mike & Mary Howard (m&m)
"Amanda, in Patrick's Office was very helpful in assisting me with our Flood Insurance policy!"
We responded:
"Mike and Mary! a two'fer!! thank you for your insurance business."
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Jeff Pickard

February 19, 2026

5  out of  5
rating by Jeff Pickard
"Very knowledgeable and were quick to respond. I highly recommend Patrick Buchanan - State Farm Insurance Agent."
We responded:
"Thank you Jeff for your insurance business and kind review."
Profile photo of Jeff Nevins

Jeff Nevins

February 6, 2026

5  out of  5
rating by Jeff Nevins
"Amanda provided prompt courteous service."
We responded:
"Amanda works very hard for her customers so thank you for recognizing her, Jeff."
Profile photo of Lara Spencer

Lara Spencer

January 29, 2026

5  out of  5
rating by Lara Spencer
"Amanda Anderson
Thank you so much for adjusting my insurance policy on such short notice. Your customer service made me feel valued rather than a hassle to be dealt with.
Moreover, thank you for explaining my policy details to me in layman's terms-- and taking the time to do so. Along with a laugh or two.
You were professional, quick, educational, and friendly. You deserve five stars. 👏
Best,
Lara
-"
We responded:
"Thank you, Lara for your kind review"
Profile photo of paweena french

paweena french

January 8, 2026

5  out of  5
rating by paweena french
"Leslie D was very helpful in getting my reimbursement check for my emergency roadside towing. She was very friendly and professional when she greeted me and took me right to her office.
I didn't have the invoice I needed and Leslie promptly assisted me in contacting the tow company and getting what I needed.
She emailed me the following day to let me know that the check was in the mail.
Leslie definitely gave me a 5 star service, quick and efficient too."
We responded:
"We strive for five star service so thank you for recognizing that and Leslie’s professionalism! Thank you for your business Paweena "
Profile photo of Geoff Kopecky

Geoff Kopecky

December 31, 2025

5  out of  5
rating by Geoff Kopecky
"Kim was absolutely great to work with in securing a new auto and homeowners policy. Very knowledgeable, and understands exactly what was needed. Kim quickly responds to my calls .and instantly responds with quotes via email Just ask for Kim . !!"
We responded:
"Thanks Geoff for trusting us with your auto and homeowners insurance! Kim works really hard and appreciates the review!"
Profile photo of Thia Konig

Thia Konig

December 17, 2025

5  out of  5
rating by Thia Konig
"Kim was awesome. Friendly, professional and productive. Thanks Kim for a job well done!"
We responded:
"Thia!!, thanks for your long time support of us and you’re kind review"
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Trina

December 16, 2025

5  out of  5
rating by Trina
"I recently had the pleasure of working with Kim. She was so helpful in getting me everything I needed. I would definitely recommend this office."
We responded:
"Thank you for the kind 5 star review Trina and your recommendation. We appreciate it."
Profile photo of Deborah Rose

Deborah Rose

November 21, 2025

5  out of  5
rating by Deborah Rose
"Had to get my car towed and Amanda sent me a check for the towing cost without any hesitation."
We responded:
"Glad we could be here to help you with your towing claim. Thanks Deborah!"
Profile photo of Matt Luck

Matt Luck

November 20, 2025

5  out of  5
rating by Matt Luck
"Service and attention to detail was excellent. Tiffany went out of her way to research every available option and communicated in timely, clear, concise manner.Great experience overall."
We responded:
"Thanks Matt, you've always been great to serve and it's our privilege."
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Cyndi Ochoa

November 18, 2025

5  out of  5
rating by Cyndi Ochoa
"Stefani was easy to communicate with and get help from."
We responded:
"Thank you Cyndi, We appreciate your review and business."
Profile photo of Janeth Castanos

Janeth Castanos

November 13, 2025

5  out of  5
rating by Janeth Castanos
"I had the please of working with Estefani, and she went above and beyond what I was expecting. I actually changed my mortgage insurance, my car insurance, and my renters insurance over to State Farm simply because of the customer service that Estefani provides. Now a days it's difficult to find someone who genuinely wants to help and is always looking out for the customer's best interest. I have recommended her and this office to all of my family and friends."
We responded:
"Thank you Janeth for trusting us with you car insurance, renters insurance and your mortgage insurance. Estefani is always genuinely concerned for our customers and so glad we were able to help you out."
Profile photo of Leslye Ambriz

Leslye Ambriz

November 13, 2025

5  out of  5
rating by Leslye Ambriz
"Stephanie was absolutely amazing to me — it was my first time getting auto insurance on my own accord, which was a bit of a daunting thought. However, she made it so easy and seamless. She made sure to find the best deals for me and made the process run smoothly. Highly recommend her for any of your needs!"
We responded:
"Leslye, So glad we were able to help and Stef is one of the best at making it easy."