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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison Jones

July 10, 2025

5  out of  5
rating by Allison Jones
"Stefani was extremely helpful and kind. She was very patient with all of my questions and did her best to answer them as clearly as possible. Great customer service!"
We responded:
"Thank you Allison! We strive to offer a referrable experience."
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Surf And Sun

July 7, 2025

5  out of  5
rating by Surf And Sun
"I placed my home and auto insurance through Guinevere Allen at Patrick Buchanan’s office and was very satisfied with her responsiveness and service as well as cost of the insurance through State Farm. I highly recommend."
We responded:
"Thank you for your business and we look forward to continuing to offer great service."
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Linda D Gordon

June 29, 2025

5  out of  5
rating by Linda D Gordon
"Agent Guinevere Allen quoted my home, auto, RV, offroad, and umbrella policies. Throughout the entire process she worked tirelessly to find the best combination of policies for my situation. She is a great communicator, met every deadline, and always followed up as promised. Although I didn't choose State Farm this time, I will check in again with her at renewal time if I see significant price increases with my current insurer."
We responded:
"Thank you, Linda. We are so glad that we were able to help get you taken care of and service your home and auto and toys! Especially important as the umbrella. Looking forward to a long relationship."
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Robert Bergdahl

June 19, 2025

5  out of  5
rating by Robert Bergdahl
"Both Patrick and Guinevere Allen are insurance professionals highly competent, helpful, easy to communicate with and home town friendly. Auto shops surveyed identified them as the "Best in the Valley" to work with on claims."
We responded:
"Thanks Robert for the wonderful remarks and review. We take a lot of pride in our local community and look forward to serving you."
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Greg beaver

June 18, 2025

5  out of  5
rating by Greg beaver
"Excellent service as always Amanda Anderson was very helpful."
We responded:
"Thanks for your long time continuous support and business, Greg"
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Whitney Ganz

June 13, 2025

5  out of  5
rating by Whitney Ganz
"Leslie is very helpful and saved me a lot of money"
We responded:
"We are happy to hear that you had a positive experience with our reimbursement claim process and flatbed tow. We appreciate your feedback and will continue to strive to provide excellent customer service. Thank you for choosing us!"
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Laurie Leman

June 4, 2025

5  out of  5
rating by Laurie Leman
"Fast, friendly service"
We responded:
"Thank you Laurie!"
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Veronica Roth

May 27, 2025

5  out of  5
rating by Veronica Roth
"Amanda was so nice and helpful!!!"
We responded:
"It’s our pleasure to help."
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Charlie Stuart

May 19, 2025

5  out of  5
rating by Charlie Stuart
"Recently, I changed one of my businesses to an LLC, and separately, we put a new roof on our home. I called in to request to update to both insurance policies. Tiffany, who's super-friendly, handled my request efficiently and expeditiously, and got back to me with the changes on both. Very happy."
We responded:
"Charlie! Thank you for your long time trust in us for your business insurance needs."
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Chris Robinson

May 12, 2025

5  out of  5
rating by Chris Robinson
"Kim made is easy to insure my new, used car. As an existing customer we were able to handle the details over email. The process was relatively painless. Thanks for the great service."
We responded:
"Congrats Chris, on your new car and I appreciate your continued car insurance business. "
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William Joseph

May 1, 2025

5  out of  5
rating by William Joseph
"Amanda and the other people who work with Patrick are always helpful and responsive."
We responded:
"Thanks Bill for your years of support."
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natalie battistone

April 30, 2025

5  out of  5
rating by natalie battistone
"exceedingly thoughtful and helpful office."
We responded:
"We appreciate you and your business"
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janice musick

April 25, 2025

5  out of  5
rating by janice musick
"Guinevere is very knowledgeable, helpful and professional!"
We responded:
"I’m glad Guinevere was able to help."
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Tracy Stoloff

April 25, 2025

5  out of  5
rating by Tracy Stoloff
"Good service and follow up!"
We responded:
"Thank you Tracy"
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Lawrence Goelman

April 16, 2025

5  out of  5
rating by Lawrence Goelman
"Listened to my needs, worked with me and provided great service"
We responded:
"Thank you Lawrence. We are here to help."
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Parker Morris

April 1, 2025

1  out of  5
rating by Parker Morris
"Ironically using this office for your insurance is a huge risk and liability! I am dumbfounded by my experience. The level of unprofessionalism, disorganization, and neglect occurring at this branch is hard to comprehend. I’ve been trying to work with the branch to solve an issue with my business policy for 10 months that has ultimately resulted in me having to frantically find another insurance provider last minute in order to keep my business operating. This has been due to the refusal of the representatives to return calls, return emails, look into issues, take accountability, etc. Certain representatives like Janet are clearly not equipped for or knowledgeable about the positions she holds and should not be working unsupervised. There’s been zero accountability taken by anyone at the branch for the massive mistakes made which will likely cost me hundreds if not thousands of unnecessary dollars. DO NOT USE THIS OFFICE."
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J Bartolino

March 17, 2025

5  out of  5
rating by J Bartolino
"I have been with State Farm for about 40-yrs and am happy with their auto and home coverage. I recently did an insurance review with Leslie in Hailey and was impressed with her knowledge and expertise."
We responded:
"J thank you for your continued trust and support in us with your auto and home insurance"
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jasmin muniz

March 10, 2025

5  out of  5
rating by jasmin muniz
"Stefani was very helpful on helping me answer questions i had on life insurance policy payments. Always super sweet and helpful!"
We responded:
"Jasmin, so glad we could help with your life insurance. Thank you for your business."
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LRO Bookkeeper

February 27, 2025

5  out of  5
rating by LRO Bookkeeper
"Alek was a terrific sport with the laborious matters I had to straighten out. Thank you!"
We responded:
"So glad we were able to help."
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Heather R

February 18, 2025

5  out of  5
rating by Heather R
"Amanda was so helpful, she helped me figure out my billing issue, review my life insurance and increase coverage on my house! State Farm is the best"
We responded:
"We appreciate your business, Heather"
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Fiona Harris-Ramsby

February 12, 2025

5  out of  5
rating by Fiona Harris-Ramsby
"I love this insurance company. They are always so helpful."
We responded:
"We love our customers! Thank you Fiona."
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Greg Smith

February 5, 2025

5  out of  5
rating by Greg Smith
"She was very helpful and put things together quickly"
We responded:
"Thanks Greg, So glad to hear we were able to help. "
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Bill Griffin

February 4, 2025

5  out of  5
rating by Bill Griffin
"Tiffany was professional, knowledgeable and had excellent people skills. A great Can-do attitude always helps when researching insurance options!"
We responded:
"Thank you Bill for your continued trust and servicing all your insurance needs"
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Marc Abraham

January 21, 2025

5  out of  5
rating by Marc Abraham
"Guinevere and Kim from Patrick Buchanan with State Farm - stepped right in when I had a problem with my long time Insurance company, as they decided to stop providing coverage in this area - I couldn't be more pleased with the quick, efficient and friendly service I have since received."
We responded:
"Thank you Marc! "
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Anthonya Castillo

January 17, 2025

5  out of  5
rating by Anthonya Castillo
"Not a current member with State Farm, but going through a claims process with them and Amanda and Stephanie have been very helpful and amazing with explaining things to me. They are great to work with!"
We responded:
"We are happy to help and one day have you as a customer."