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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Buxton

June 22, 2026

5  out of  5
rating by Mary Buxton
"Stefani, an agent with Buchanan State Farm in Hailey, Idaho, is terrific. She has helped me more than once with long distance requests for specific details. She is thorough, patient, and always sounds like she has a smile on her face. Give her a call - you won't be disappointed."
We responded:
"Thank you Mary. Stefani is excited to help you with your insurance anytime!"
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Dawn Milstead

June 22, 2026

5  out of  5
rating by Dawn Milstead
"Stephanie was great to work with, she got back with me in a timely manner and was pleasant to speak too. If I need any more assistance I will definitely call her again."
We responded:
"Dawn, your review is so kind and thoughtful. Thank you for recognizing the hard work Stefani does."
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Luke Winter

May 22, 2026

5  out of  5
rating by Luke Winter
"This office has always been responsive and helpful. Leslie went above and beyond helping us with a complicated insurance issue."
We responded:
"Thank you, Luke for your kind review and recognizing the hard work, Leslie does. Thanks for trusting us with your insurance."
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Taryn Liggett

April 29, 2026

5  out of  5
rating by Taryn Liggett
"Agent Stefani was the best!!! Every time I reached out to her, she responded immediately. I’m gonna miss her and wish her only the best."
We responded:
"Thank you for this amazing review Taryn. We are thrilled you had a great experience with Stefani."
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Janet Parry

April 17, 2026

5  out of  5
rating by Janet Parry
"I am so happy with the service Stephanie gave me Patrick is very lucky to have her and I am grateful for both Patrick and Stephanie
She is so efficient and kind and made it so easy
And she is a delight to work with
Thanks
Janet Parry"
We responded:
"Yes! thank you, Janet. Very lucky to have Stefani on the Team. We appreciate your insurance business."
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Julie Brewer

April 11, 2026

5  out of  5
rating by Julie Brewer
"Kim was great to work with. She explained the changes to my policies and the options clearly and succinctly."
We responded:
"Julie, your kind review and business is appreciated, Thank you!"
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William Pierpoint

March 18, 2026

5  out of  5
rating by William Pierpoint
"Outstanding job by Kim on a very difficult issue that others were unable to take credit for of. Great job Kim."
We responded:
"Thanks Bill for your long time support and trusting us with you insurance business."
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Christine Kraatz

March 16, 2026

5  out of  5
rating by Christine Kraatz
"Professional and service oriented! Made the process of dealing with car repair easy!!!"
We responded:
"So glad you had a wonderful experience. Thank you Christine"
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Brett Craig

March 12, 2026

5  out of  5
rating by Brett Craig
"Excellent experience with this office. Guinevere was delightful to work with and extremely competent and efficient! I am a State Farm customer with other polices and this experience was top notch!"
Profile photo of Mike & Mary Howard (m&m)

Mike & Mary Howard (m&m)

March 3, 2026

5  out of  5
rating by Mike & Mary Howard (m&m)
"Amanda, in Patrick's Office was very helpful in assisting me with our Flood Insurance policy!"
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Jeff Pickard

February 19, 2026

5  out of  5
rating by Jeff Pickard
"Very knowledgeable and were quick to respond. I highly recommend Patrick Buchanan - State Farm Insurance Agent."
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Jeff Nevins

February 6, 2026

5  out of  5
rating by Jeff Nevins
"Amanda provided prompt courteous service."
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Lara Spencer

January 29, 2026

5  out of  5
rating by Lara Spencer
"Amanda Anderson
Thank you so much for adjusting my insurance policy on such short notice. Your customer service made me feel valued rather than a hassle to be dealt with.
Moreover, thank you for explaining my policy details to me in layman's terms-- and taking the time to do so. Along with a laugh or two.
You were professional, quick, educational, and friendly. You deserve five stars. 👏
Best,
Lara
-"
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paweena french

January 8, 2026

5  out of  5
rating by paweena french
"Leslie D was very helpful in getting my reimbursement check for my emergency roadside towing. She was very friendly and professional when she greeted me and took me right to her office.
I didn't have the invoice I needed and Leslie promptly assisted me in contacting the tow company and getting what I needed.
She emailed me the following day to let me know that the check was in the mail.
Leslie definitely gave me a 5 star service, quick and efficient too."
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Geoff Kopecky

December 31, 2025

5  out of  5
rating by Geoff Kopecky
"Kim was absolutely great to work with in securing a new auto and homeowners policy. Very knowledgeable, and understands exactly what was needed. Kim quickly responds to my calls .and instantly responds with quotes via email Just ask for Kim . !!"
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Thia Konig

December 17, 2025

5  out of  5
rating by Thia Konig
"Kim was awesome. Friendly, professional and productive. Thanks Kim for a job well done!"
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Trina

December 16, 2025

5  out of  5
rating by Trina
"I recently had the pleasure of working with Kim. She was so helpful in getting me everything I needed. I would definitely recommend this office."
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Deborah Rose

November 21, 2025

5  out of  5
rating by Deborah Rose
"Had to get my car towed and Amanda sent me a check for the towing cost without any hesitation."
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Matt Luck

November 20, 2025

5  out of  5
rating by Matt Luck
"Service and attention to detail was excellent. Tiffany went out of her way to research every available option and communicated in timely, clear, concise manner.Great experience overall."
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Cyndi Ochoa

November 18, 2025

5  out of  5
rating by Cyndi Ochoa
"Stefani was easy to communicate with and get help from."
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Janeth Castanos

November 13, 2025

5  out of  5
rating by Janeth Castanos
"I had the please of working with Estefani, and she went above and beyond what I was expecting. I actually changed my mortgage insurance, my car insurance, and my renters insurance over to State Farm simply because of the customer service that Estefani provides. Now a days it's difficult to find someone who genuinely wants to help and is always looking out for the customer's best interest. I have recommended her and this office to all of my family and friends."
Profile photo of Leslye Ambriz

Leslye Ambriz

November 13, 2025

5  out of  5
rating by Leslye Ambriz
"Stephanie was absolutely amazing to me — it was my first time getting auto insurance on my own accord, which was a bit of a daunting thought. However, she made it so easy and seamless. She made sure to find the best deals for me and made the process run smoothly. Highly recommend her for any of your needs!"
Profile photo of Matt Gelso

Matt Gelso

November 11, 2025

5  out of  5
rating by Matt Gelso
"Amanda went above and beyond working with the claims adjustor to get my claim paid out in full after I was ready to give up."
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Jerry Hadam

November 11, 2025

5  out of  5
rating by Jerry Hadam
"Stefani and Patrick made it an easy task to get proof of coverage for my commercial insurance. Thanks."
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Trisha Angel

November 8, 2025

5  out of  5
rating by Trisha Angel
"If I could add more stars, I would! Amanda has gone above and beyond for me. She truly is the blessing I needed in a rough time of my life! She’s not just an insurance agent. She’s a genuine human being with a heart of pure gold! Thanks to you, Leslie and all of the girls in the office for everything you’ve done for me!"